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31 Mar '20

With Regard to COVID-19

Posted by Sue Wheeler

Yes our shop is still open! If you are coming in please ring to make sure that we are still open. We have been closing at 2pm on some week days.

Our online store is always open and we are filling orders each day and posting out Monday to Friday. Australia Post is still running as normal but they have advised us that Express packages may be a little slower than normal.

We have a courier service which delivers in the Brisbane area too offering same day service. Any orders that come from the greater Brisbane area will automatically be sent out by courier and the cost is the same as Standard post.

Obviously we have to be very careful in the shop and so we have limited customers entering the shop to two at any one time. We have chairs outside that you can sit on to wait and so far everyone has been more than patient. We have hand sanitiser on the counter and it is encouraged that you use it. All our surfaces are wiped down regularly especially the door handle.

We are still having regular deliveries of yarn but unfortunately some of our overseas companies that we deal with have temporarily closed.

All groups and lessons are cancelled for the time being but we still offer help over the phone or by email if at all possible. We are unable to help with problems in your knitting or crochet as social distancing is adhered to.

We have seen a huge increase in people picking up their hooks and needles again after a long hiatus as it is definitely the thing to do to keep you sane and relaxed if you are confined to your home.

Hopefully things will return to normal in time and we will still be here to serve you when it does!